Tag Archives: FreshDesk

Hyper Gauntlet releases today, here’s what you need to know

Hyper Gauntlet  flying through red blocks, bottom right corner, release impending!

Hyper Gauntlet releases at 11PM, GMT. Can you feel it? I can definitely feel it, it feels like excitement! Make a note of the following infos, because you might need it!

  • For exactly 7 days, it will be priced at $3.50, after which it will increase to $5
  • You can buy it from itch.io and IndieGameStand, Desura and Humble Store will follow.
  • You can still play v0.9 of Hyper Gauntlet free here, but you won’t be able to use power ups.
  • Since power ups offer a huge advantage to play, high scores from the free version will be kept separate from the paid version.
  • A new free version will be released soon, but it will only contain bug fixes. New features will only be found in the paid version of Hyper Gauntlet.
  • If you buy the beta version of Hyper Gauntlet, you will automatically receive the full version when that releases, no need to buy again. You will also get a steam key when it is Greenlit (and you can help Greenlight it by following this link).
  • If I can get you keys, etc. as new stores come online, then I’ll get you those free of charge.
  • If you find a bug, your best bet is to send it to my bug tracker. It guarantees you’ll get a personal response from me, and I’ll do my best to fix it ASAP.

Well, I think that’s everything you need to know. If you have any other questions, feel free to ask in the comments section. If not, then I’ll see you at 11!

A proper bug ticketing system for Hyper Gauntlet

Help deskI’ve been lazy on this front for far too long, and I have to admit I’m starting to feel the repercussions. If you’ve told me about a bug, feature request or had a question about Hyper Gauntlet in comments, on Twitter, Facebook or App.net, on Reddit, IndieDB or on GameJolt, I’ve done my best to make a note of it.

These notes are now overflowing.

So I’ve migrated to FreshDesk. It’s now empty, but if you’ve found a bug, have a question about Hyper Gauntlet or have thought of something that would make the game even better, you can tell me about it by following this link. Sign-up is not required. And don’t worry, I’m not going to just ignore you, either. I’ve set it up to send me annoying emails if I don’t answer you quickly enough.

Over the next few hours I’ll start populating FreshDesk with the list of bugs, questions and feature requests you’ve sent me over the last few months, but it’s very likely that some of them have gotten buried, or that I think something is fixed when it isn’t. If there’s an issue or idea you know of that you think I should know, go ahead and send it. I won’t mind if I’ve already got it written down.

As far as progress goes, I’ve been fixing bugs and whacking background code into shape. Look forward to a considerably more stable build this Feedback Friday!

You can now submit support tickets and suggestions

Found a bug in Fuse-Breaker? Have a suggestion that will make it totally awesome? Then submit a ticket to our FreshDesk by clicking this link! I’ll try to get back to you as soon as I can. Your help is always welcome.

If you find one later and can’t find this post, there is also a link to FreshDesk from the Fuse-Breaker page. Just scroll down to the “Found a bug?” subsection.